Welcome to NVeMart (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase through our website https://nvemart.com/, our mobile app, or other online services (collectively, the “Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using the Platform.
1. Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
When you register, make a purchase, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details
- Account login credentials
b. Non-Personal Information
We automatically collect:
- Device information (browser type, IP address, OS)
- Cookies and tracking data
- Website usage analytics and preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, promotions, and support messages
- Personalize your shopping experience
- Improve site performance and user experience
- Ensure compliance with legal obligations and fraud prevention
3. How We Share Information
We may share your information only with trusted third parties under strict confidentiality:
- Payment processors for secure transactions
- Delivery partners for order fulfillment
- Analytics providers (e.g., Google Analytics) for performance improvement
- Legal authorities when required by law or to protect user safety
We never sell or rent your personal data.
4. Data Retention
We retain your data only as long as necessary for legitimate business purposes or as required by law. Once no longer needed, we securely delete or anonymize it.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember login details and preferences
- Track shopping cart items
- Analyze website performance
You may disable cookies through your browser settings, but some site features may not function properly.
6. Data Security
We employ industry-standard encryption (SSL/TLS), firewalls, and access controls to protect your information. However, no online transmission is completely secure; users share data at their own risk.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your data
- Withdraw consent at any time
- Request a copy of your data
- Opt-out of promotional emails (via the unsubscribe link)
To exercise these rights, contact us at northvision82@gmail.com
.
8. Children’s Privacy
NVeMart does not knowingly collect information from children under 13 (or under 16 in some regions). If we discover such data has been collected, we will delete it promptly.
9. Third-Party Links
Our Platform may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a new “Last Updated” date. Continued use of the Platform after such changes means you accept the revised terms.
11. Contact Us
For questions, concerns, or complaints regarding privacy, contact us at:
📧 northvision82@gmail.com
📞 +880 1709-006465
🏢 NVeMart HQ,
Flat No- A4,
House No- 5C,
Road No- 2E block- J, Baridhara, Dhaka- 1212, Dhaka, Bangladesh
