Welcome to NVeMart (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website https://nvemart.com/, mobile application, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
1. General Overview
NVeMart is an online marketplace that enables users to browse, order, and purchase various products. These Terms apply to all visitors, users, and others who access or use the Platform.
We reserve the right to modify or update these Terms at any time. Updated versions will be posted with a new “Last Updated” date. Continued use of our Platform indicates your acceptance of such changes.
2. User Accounts
- To access certain features, you may be required to register an account.
- You agree to provide accurate, complete, and current information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activities under your account are your responsibility.
- NVeMart reserves the right to suspend or terminate accounts for fraudulent, abusive, or unlawful activity.
3. Product Information and Pricing
- We strive to ensure all product information, prices, and images are accurate and up-to-date.
- However, typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct these errors without prior notice.
- Prices are subject to change without notice.
- Product availability is not guaranteed and may vary by region.
4. Orders and Payments
- By placing an order, you are making an offer to purchase the selected products under these Terms.
- Orders are subject to acceptance and availability.
- Payment must be completed through approved payment gateways provided on the Platform.
- NVeMart reserves the right to cancel or refuse any order at its discretion (e.g., in cases of suspected fraud, pricing errors, or stock unavailability).
- All transactions are processed securely. We do not store your full payment details.
5. Shipping and Delivery
- Delivery timelines are estimates and may vary based on location and logistics conditions.
- NVeMart is not liable for delays caused by courier services or unforeseen circumstances.
- Risk of loss and ownership transfer to the buyer upon product dispatch.
6. Returns, Refunds, and Cancellations
- Return or refund requests must comply with our Return & Refund Policy available on the Platform.
- Items must be unused, undamaged, and returned within the eligible period.
- Refunds will be processed to the original payment method after inspection and approval.
- NVeMart reserves the right to reject claims that violate policy conditions.
7. Use of Platform
You agree not to:
- Use the Platform for illegal or unauthorized purposes.
- Attempt to breach security or interfere with site functionality.
- Copy, modify, or distribute content without permission.
- Post false, misleading, or defamatory information.
We may restrict or suspend access if we detect misuse or policy violations.
8. Intellectual Property Rights
All content on the Platform—including logos, graphics, text, designs, software, and trademarks—belongs to NVeMart or its licensors.
You may not copy, reproduce, or use these materials without prior written consent.
9. Third-Party Links and Services
The Platform may include links or integrations to third-party websites or tools.
NVeMart is not responsible for their content, security, or policies. You access such services at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
- NVeMart shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform or products.
- We do not guarantee uninterrupted, error-free, or virus-free operation of the Platform.
- Our total liability for any claim shall not exceed the total purchase amount of the product(s) concerned.
11. Indemnification
You agree to indemnify and hold harmless NVeMart, its affiliates, employees, and partners from any claims, damages, or losses arising from your violation of these Terms or misuse of the Platform.
12. Privacy
Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms. Please review it to understand how we manage and protect your information.
13. Termination
We may suspend or terminate your account and access to the Platform at any time, without notice, for conduct that we believe violates these Terms or harms other users or the company’s interests.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Bangladesh.
Any disputes shall be resolved exclusively in the courts of Bangladesh.
15. Contact Us
For any questions or concerns regarding these Terms, contact us at:
📧 northvision82@gmail.com
📞 +880 1709-006465
🏢 NVeMart HQ,
Flat No- A4,
House No- 5C,
Road No- 2E block- J, Baridhara, Dhaka- 1212, Dhaka, Bangladesh
